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Can I use ordinary chat for private medical information?

Answers the difference between members contacting the support chat vs clinical team chat.

Please do not disclose sensitive medical or HIPAA-related information in ordinary support chat because Amla support cannot answer clinical questions here. Contact your clinician securely by selecting “Log In” at the top right of the Amla Wellness home page or visiting https://portal.amlawellness.com/login. Never send full payment card details in chat.

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